I am trying to load sis onto a toughbox which has been nothing short of a nightmare, what a pile of garbage these things are but anyway i have finally got sis up and running but now no matter what i do it will not load user ID xml the error is failed to retrieve user details, funny part is all of this is on my other laptop working perfect. Any idea's?
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05-25-2020, 03:42 PM
Hi my fiend
what sis version did you install , what is the windows ?
and finally what is the sis user are trying to import
what sis version did you install , what is the windows ?
and finally what is the sis user are trying to import
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![[Image: 8dgUaeF.gif]](https://i.imgur.com/8dgUaeF.gif)
05-25-2020, 04:15 PM
check this user
aref
12345
if didn't work then try to reinstall the sis again
aref
12345
if didn't work then try to reinstall the sis again
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05-25-2020, 04:20 PM
Thank you i'll try and see what happens if not i'll do a complete reinstall
05-25-2020, 04:51 PM
ok check the user first and let me know if dose it work with you
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05-25-2020, 05:11 PM
I ended up doing a complete reinstall all is good now with yogocat,doing configure now Thank you for the time
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